I've a problem with minersource.net, i've sent the money by wire transfer with the order number, but when i ask them to verify. They tell me they have not received the money :/
my bank tell me they have the money since the 11 march!
The support has always reply to each of my questions! they are serious i think.
I was wrong, they just received the money today!, now I hope I'll receive my order quickly!
signed of a COINEX victim.
Yeah, it looks like Minersource are getting their act together. I emailed them this morning for an update (I sent a new email as opposed to a 12-long email chain) and got a response by midday.
I don't want to say it's luck of the draw as to whether your emails get answered, but I was very surprised (and tentatively impressed) that it seems like they're finally getting a grip on their customer service.
Nice one Minersource, most pleased you got back to me so quickly.
