The windfall-seekers are the very few people demanding a ~600% return on ~$100 BTC they spent a long time ago, to buy risky ASIC pre-orders.
False, they're the very people that were promised a full BTC refund directly by your staff at the time of purchase.
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Because there are so many moving parts in our supply chain, making a firm promise for a delivery date isn't going to happen (we've starred in that movie before, and it got terrible reviews).
Is that the same movie where Hashfast promised that they had a well oiled supply chain and everything was in order? I spoke with Edward himself and this one of the topics we discussed.
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All I can do at this point is assure everyone we are not a fly-by-night operation and are doing our very best to deliver ASAP.
Your best isn't good enough, in fact your performance is abysmal. If you can't keep up with your existing customer base you should absolutely NOT be taking more orders.
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That's not good enough for the haters suffering from HashFast Derangement Syndrome, but nothing ever is. 
No, what's not good enough is your attitude and HF's competence in their chosen field.