I just tried to make an order on this site, I used CoinPayments as payment method, for the moment it's "received" on CoinPayments but still "Pending payment" on bitgild.com. I then realized there's no way to contact the support on bitgild (you can talk only with a bot), which is not a great start, I tried to send a PM to Bitgild.com user here on the forum asking for clarification, I'll keep you updated...