Hello LUCKMCFLY,
could you please send us (DM is ok) your username?
How about those who are waiting for their withdrawal? There are some users who are experiencing delay on their withdrawal, starting from few days up to 2 weeks as what the users said. Is it really happening? If it is happening, how can withdrawal takes too long time?
Those players who have no problems do not write anything. From what I noticed, only a few people have problems with withdrawals. Unfortunately, these types of issues happen on every website, not only casinos. As for the waiting period for an explanation, 2 weeks is definitely too long to wait for an answer. It is also strange that it looks like support only responds to some posts, not all of them. I think support should spend more attention and time to responding to all users. It would definitely improve the image of the casino.