Being a good listener is underrated. Often, people forget about the fact that they can make big waves provided they learn to listen more and talk less. Being a good listener also includes being able to be on the same page with people burn the bridges in order to be closer. Being a good listener is beyond hardwork or smart work.

Some people don't know how to say I'm sorry. Thanks for speaking your mind. I'd improve the situation"  to be a highly successful and valued person you need to learn to be empathetic through generous Listening to people.

Your break through is hidden in your listening skills, your ability to be in people's good book, your ability to express empathy. I listen to people 98%  of the time, then I decide quietly through actions. You should stay  away from people that argue empty tin milk is noisy.