We could've either issued a refund to an address you sent us deposit from or proceed with your exchange — what you want us to do is to send 3 BTC to an unknown address by providing us with an Exchange ID.
We can't send 3 BTC to a 3rd party address without being absolute certainty in the fact that we are talking to the owner of the funds.
But you do know you are at fault here.We can't send 3 BTC to a 3rd party address without being absolute certainty in the fact that we are talking to the owner of the funds.
Why didn't you send the person the money at that time when it was necessary? What was the reason for holding back the customer's 3 Bitcoins?
Assuming he didn't try to claim the money, you were just going to continue sitting back and relax? Why should anyone even trust your shitty service that keep holding back people's money for no reason
