Assuming that they are only working on week days, since its weekends maybe you can wait til monday for them to respond to your concern. And decide if they really are scam. Though there are lots of scam accusation against changenow, may be your issue is different since they told you that they will fix it.
They work 24/7 The problem is that they they promised that the address would be changed, but they did not do it and my funds went into the void. They admitted the error, said that it was an internal error. conducted validation with me. I went through the validation, they sent me some xmr, I named the amount and gave the hash of the incoming transaction.
would be changed, but they did not do it and my funds went into the void. They admitted the error, said that it was an internal error.\
They should give away my xmr, since the error is on their side. Why should I wait? More days have passed.