On behave of the bitvest teams, we're sorry for you experiencing such discomfort while making use of our casino for your betting. Thanks to @YOSHIE I got notified of this issue, I'll forward your complain to Lightlord and hopefully it gets resolved immediately he's online. Sadly we only communicate on the forum so that mean if he hasn't been online there's no way I can contact him although you can make use of the support features on the website.

Be rest assumed our platforms hasn't scammed anyone before, and you won't be the first as we always payout. Sometimes there could be delays as transaction are proceed manually but you'll recieve your earnings in due time. I have forwarded you complain and thank you for patronizing us, we hope to serve you better.

As for you promoting us on your profile, I appreciate that and if a need to join the ongoing campaign araises, just hit my DM and you'll be given a slot.