Hi,
I'll start with the fact that my username on the site is: "ozkashi" As you know.
I can not understand why it is so difficult to you defeintly know that is my username only by my name..  Are there more customers you closed the account because of abnormal activites ? or you just want to buy more time to scam more customers? This is a very interesting question.

Regarding " cropped screenshots" , unfortunately you block my access to the account and the chat conversation with you can not be exported, so luckily I took screen shots of it.

Plus I confirm that I twice withdraw money from the site to my wallet, but I can not figure out why you think is ok to steal from me 20mbtc that in my balance.

I demand to get the rest of the money I have left in the account immediately.