Anytime i want to withdraw BTC from Vircurex, i get an error that tells me the wallet is offline. Is there any problem with it?
I had a problem just now as well, 0.13 BTC is stuck, show as a redraw but there is no tx id.
Hope things will be fixed soon :/
wow if a 0.13 btc withdraw is more than is in the hot wallet than adjustments need to be made. They must be tracking daily withdraw amounts in all coins. They should set the hot wallets to hold some multiple of average daily withdraws maybe.
I'd be surprised if there were less than 0.13btc in the hot wallet at anyone time.
Contact support.