Hello, thank you for your feedback, we've discussed that earlier, some of the users (<10 players) got limits decrease over terms violation found by security team, you can check the details in some of the earlier posts, and also sometimes limits could differ based on player location.
those all cases, may be better to you or dev to update term and service, faq or anything related to explain how to withdraw on this site, I read too many problems about this, when I read the post above, all newbie posting proof had trouble for withdrawing, when will this problem be solved? I mean when I read this thread, all post about that problem.