Massive withdrawl fees 40$ for bitcoin withdrawal 16 for eth and other crazy amount they charge tons and for something that costs 90% less . They do this to make more money after they just have stolen from you.
For just withdrawal fees he act like this and tell them they are scammer or a thief? come on dude maybe you should check the network before making complain or atleast you should ask the support on why this happening so that they can enlightened you from what you didn't understand. For that he case you cannot get support regarding on your claims.
Use XRP if you want to lessen the fee or better don't gamble or buy crypto if you can't take any fees towards your withdrawals and deposit.