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but their activity here gives a not-so-good-impression to gamblers. this is why most players are just using their ooms to play, based on what i observed. i don't think they have many players using real coins here. because the thought that they can't get out their funds is always on their mind. if the rep is not active, can they be easily reached out in case of issues? i do agree that they can promote this site in so many social media channels, but the question is - are they also active in that part?
I played ang join the contest they held here before. I never had any problems regarding my balance on their site nor withdrawals. Though the withdrawal isn't that fast to be processed, I was still able to get my balance there. They currently have only few players who are using real money but I do trust their platform for users' fund. Also I didn't have any problem on the functionality of their website.
I have not entered the platform for a long time, but sometimes it is normal for that to happen on the sites, they may have to activate another type of marketing, not everything can be through social networks, there are newer ways they use to promote , as for example as they do in NFT games that their greatest strength is in the live presentations on Twitch.
With several influencers they can promote the site, obviously here in the forum there is a lot of reach, but if there are problems in some things they should solve them because here reputation is everything.