I withdrew last night, SEPA transfer, was asked no questions (other than my BIC/IBAN, which seemed fair enough) and got an email that the transfer had gone ahead this morning. It wasn't much money (maybe they ask questions for larger amounts?) but it was pleasingly straightforward.
I have withdrawn small amounts just to see how process ran and both times it went smoothly.
This time however I asked for a 5 figure sum and this time the transaction is proving problematic although it is going back to the exact same bank account that paid it in (and much more besides) to begin with. They have all the details that they need from me. This transaction really shouldn't be a problem for them, yet it seems that it is.
Capital flight underway from Bitstamp? The BID side of the order book certainly seems to have shrunk quite a bit recently.
what reasons are they giving for the delay? - I took back a five figure number, albeit with a 1 in front back in December/January and had no issues, either with them or my UK. I used international transfer not SEPA because the USD/GBP rate at Unicredit Slovakia (Bitstamp's Bank) was a lot better than the EUR/GBP rate I get off the rip of merchant I have to use for banking services in the UK/