on your first screenshot there is time shown - 18:27, at this time your balance don't have any funds and request withdrawal is shown.
On the second - 18:28, 1 minute later - funds are shown on your account.

Still, combining all the withdrawals and deposits made, and all your bets  - there were no funds that can be refunded at the time of closure.

Unlike some other casinos, forum thread is not governed by the security team themselves, and sensitive info such as closure reasons (with proofs) can't be accessed and shared by the forum team.
But as far as we know - we usually don't share it at all, instead - we return deposits and close the case.
Some casinos show you a proof but take your deposits, some don't do anything at all. It's your choice which one is acceptable for you.

Sincerely,
1xBit team