1 hour ago they contacted me via telegram and I tried to explain my problem in detail. They finally made sure it was a system error. They said they would confirm this bug within 24 hours. I'm currently waiting.I contacted Fairdesk admins via Telegram and they are still not responding...
I'm pretty sure they are scammers now.
Telegram addresses I contacted:
@jc_jackycai
@jacky_fairdesk
@rony_gu
Official telegram group: https://t.me/fairdesk_official Telegram is a scammer paradise. Anyone can see this accusation thread and contact you pretending that they are from the service. It's easy to trick you. Please do not send any money if they ask. Let us know when it resolves.
I'll let you know when it's resolved.