I am very relieved to report that I have now received all pending withdrawals after 19days.
Good luck and great wins to you all!
See OP, all it takes is just patience, I knew that they won't simply let their reputation be tarnished that easily especially if it can be resolved, @lightlord is just so busy, even our pay outs we're moved to a bi-monthly basis so it's easy for @lightlord to distribute the payouts and do the posts.