- other casinos have complaints, not a really different amount
- 1xBit doesn't ask for KYC, most of the other does
- 1xBit has local events, while most of the other casinos not
- anonymity is a basis of 1xBit, so we do not share both players or company info
1. That's not really true. Most reputable casinos (at least on this forum) will try to resolve their complaints, but you don't. As far as I am aware, you have never shown any evidence of a violation that you have claimed. Therefore, You have the upper hand in all disputes.
2. Again, that isn't true. Just because you allow 1-click registration, doesn't mean you have no KYC. Your ToS clearly state that you can request personal documents from users at any time.
In accordance with the internal AML procedures the Company performs initial and ongoing personal identity verification procedures as provided by the level of risk of each User.
- The company will ask you to provide the minimal information to confirm your identity.
- The company will record and preserve all data and ID, as well as which methods of confirmation have been used and the results of verification procedures.
- The company will check your personal data to match the list of persons suspected of terrorism, which is formed by the authorized state and independent authorities. A minimum set of identification data includes: the User's full name; date of birth (for individuals); residential address or registered address of the User;
- sources of funds that you plan to Deposit into the account.
To verify and confirm the authenticity of the above-mentioned data, the Company may require the following documents:
passport or identification card, or other document equivalent that meets the following requirements:
- passport or identification card, or other document equivalent that meets the following requirements: contains the name, date of birth and a photograph of the document holder;
- issued by the national public authorities, a recently obtained receipt for the payment of utility bills (not older than 3 months) or other documents confirming the address of the User.
The company may also require other additional information, confirmed by relevant documents. In certain cases, the Company may also require not arised copies of documents from the User.
3. Do you think that betting on local events accounts for the increase in complaints? Or do you use local events to counter bets in your favor? (If the bet loses, you honor it, and if it wins, you cancel it and say it was made in an unsportsmanlike fashion.)
4. It is the private individual who has the right to anonymity, not the company. Can you tell me, as I asked earlier, what legislation permits anonymous companies to operate online casinos without a valid gambling license and to demand for the personal information of their customers under the guise of anti-money laundering laws?