We did it once, even though it was against our rules: here
This was a proof that we returned to player his deposits, but still he has been claiming that he has not received them. And his claims has been getting support from other forum users still, so it's clear that such proof won't have any effect.

Proofs of violations committed can't be shared in most of the cases, and if you think of it:
- security can see IPs, account numbers and other metrics that can help them to spot players who use multiple accounts for arbitrage and outrun betting (these are the most common).
- we could show them, but a player can say that's not his.
What's next?

Here comes reputation, because of mistakes of 1xBit previous team - 1xBit has left a lot of accusations unanswered for a few years - our reputation is already questionable. So it's way easier to blame the casino than a player.

There was positive feedback, and a lot of it, and other proofs that negative feedback might be wrong - but still we have what we have.

BTC Once again, you don't need to compare 1xBit with a regular casino since it has a lot of differences, even with 1xBet. If you want to play using our bonuses and follow the ToS - there won't be any troubles at 1xBit.


We find it wrong to make a claim that the site is bad or good in terms of word battle, without basing on your own experience.
To do so we created a review thread, where the community can speak freely (not a single reply was removed): https://bitcointalk.org/index.php?topic=5339885.msg57346007#msg57346007

Marketing team shouldn't have information about every process of the company, especially when it's not about marketing. On this forum we can help you with general questions, or to forward your request to the team.


Your accounts were closed by the security team, but still both of you are in profit made by alt-accounts. This means that in total each of you have withdrawn more than he has deposited, thus refund is no longer required.

Sincerely,
1xBit team