You with a new account then complain it's quite reasonable. Are you complaining that your wallet at the casino is not fully filled in the time you expected?
I don't know for sure how you started the casino to have serious problems. Complaints but you didn't show us any display as proof. Can you drop evidence to substantiate the problem you are currently facing?
One doesn't have to be a newbie before they can complain, you are here as a high rank member simply because you register before him, anyone can complain as long as I they have problems with service since they are always active on this forum.
What I don't understand with OP is he refuse to really point out his main problem with the casino, if the casino is out of funds for instant withdrawal, you should channel the problem to customers service provider, they will surely fixed it and I'm sure that you also read there terms and conditions before making a sign up.