A "instant cashout" casino where the hotwallet is ALWAYS empty. At a certain point, call it what it is, they're choosing to leave the hot wallet empty. It's not as if an unexpected surge of cash outs is the problem.
But don't worry, you can still play your crypto in the meantime! Hot wallet will be filled as soon as you bust.
If you get bored, don't forget to come to chat and have one of the mods repeatedly literally harrass you, including specifically banning you for 3 minutes then unbanning you (because they weren't justified to begin with) just so you won't get rain anymore ("the same person shouldn't be getting top spot every rain")
Oh and promo? That doesn't even exist anymore.
What you are describing cannot be categorized as a scam, if true then this is bad service on their part and nothing more, you can complain to try to fix the situation but when that does not work then it is time to leave the casino and look for others, we have many reputable casinos in the forum that will be happy to take your business, why bother with a casino that you think does not treat you right? So do not get mad about it and just move on and play somewhere else.