-- replace your maintenance page with an update = This is what happened, here is where we are at, this is what we are doing, this is when customers should expect the return of their coins, you can/can't keep mining with our pools, etc... prob take 15 minutes to write, just ensure what you write you will do.
-- tweet daily to say "we are still here" working on getting ____ and ____ done, on track...
-- update your facebook page
-- listen to the community, communicate, you have a strong customer following, be loyal, they are to you
They've improved in the fact of the maintenance page. When I first started here they didn't even have that. I just wish the first words on twitter weren't go to bitcointalk for news. twitter doesn't get denial'd of service as much

. I never checked how many users go to coin ex(or if there is a number posted) but I'm blaming gateway error to here on people checking this page.
Maybe once this is over they should add a blog page right there on the maintenance mode page when these things happen so we don't have to bounce around from twitter to here. It did wonders for bfl and their pre order's
