Its been a month now. I've swapped a number of e-mails, many with a "please reply so we can solve this today" that I don't get an answer to when I reply. Seems like I get a different support person and have to explain things all over. Very frustrated. I've tried their ticket system, and my tickets disappear - although they tell me they are there.
Their posted number is 1-888-55-crypto, which is one digit too many. I've asked for a real phone number via chat and e-mail and haven't gotten one. Chat has been working about 20% of the time, mostly my inquiries remain unanswered.
They have also talked about refunding me in cash, when I would require bitcoin (for tax purposes - if I get bitcoin back, it was never spent - cash would count as income). Also a pisser that I ordered at $47K BTC and its now $55K, so I would not be able to buy back as much bitcoin as I sent even if I tried. It was a $31K order, so not a trivial difference.
wow blokforge is a fail for you. I would have never thought I would see the day.
Take the cash as it is better then a full loss.
Don’t feel too bad. If you get the cash 💵 It is not terrible.
Now I await
50k in gear direct from bitmain
6.5k in gear from provantage
all delayed.
and 4k from minfarmbuy - on time
and 1.8 from ebay - on time
and 2k from minerdude -on time.
So till I get that 63k worth of gear up and running I am nervous.