If there are some misunderstanding here or if you really think they did not follow your agreement I think you can open a scam accusation and ask the DT member to review your situation with the site and alternatively you can create a flag against them and ask for support but you need to provide complete proof and evidences. I hope that the Duckdice will resolve this issue quickly.
There was no agreement, we have no obligations to credit money to everyone who ask..
Also by now we really think that we are dealing with someone who just stole account of NoMercy66.
is that email proof fake as well? I m not sure if duckdice.io is run anymore with honesty.i will do my best to bring this casino to justice.and if you think I m not nomercy let me know if you need something as evidence I can clearify. I got 5% on Bitcoin only that time. On other coins like dogecoins you didn't paid loseback.