~~ allow for people to access their balances?
While the game and website cannot be accessed due to long maintenance, I will continue to support the team to resolve it.
Maybe what the admin means is that when someone has a balance in a 500xbit account, it can be withdrawn at any time by sending it to the email that has been listed on the site.
I think admin's understanding is like that.
It will be better if the members can log in to their account, access their funds directly, and withdraw it. But if members can not access the site because of maintenance and need to contact the account to withdraw their funds, members need to follow the suggestion. Hopefully, the withdrawal process will not take too long to receive the funds.