This is an easy solution.
The solution was already provided.
There is no point for a company to close winning accounts just because they win, and provide a refund - any account wins sometimes. And if a player wins - he is likely to bet again.
As you could have noticed in our tournaments, most of the winners has account numbers that starts with 1 and 2, when new account are already generated with number 3. Accounts are generated in sequence and counted in millions already.
In addition - there are proofs of way higher withdrawals than 0.55 BTC.
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This user was paid out and should have recorded his withdrawals on his other accounts too.
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The answer was given dozens of times, here are some of them:
one,
two .
Sincerely,
1xBit team
Nothing was solved. You still stole 0.55 BTC from my account without any profo or evidence.
Giving my deposit back, and voiding all wins and steal 0.55 BTC is not a solution, is scam and theft.