Innosilicon helped me fix my issue they were very responsive and helpful and it was even dureing there holiday weekend. I have a funny feeling that INNOSILICON is gone for good at least in the USA. With the ban they probably dont want the risk of selling machines directly especially to the US.

You can acess there website useing a VPN from china it looks almost the same as the US site but there is no mention of them producing and Mineing related items. That whole section is gone