I suppose I am caught in the middle of this blockchain fiasco because I am simply trying to get a resolution on a defective Antminer that was shipped to me.
 I received two Antminer S1s on March 14th that I had ordered directly from Bitmain. One of them has the newer rev. boards and it works flawlessly. The other has two older rev boards and appears to have been used (has dust all over it) before I received it. That in itself isn't a problem for me, as all I care about  is that it works.
 Sadly though, that old unit they shipped me does not work. The controller board does NOT link to a network at all. I did try several different cat5 cables, switches, laptops etc. I even tried their reset procedure a few times but nothing works.
  I was in the midst of getting support from Bitmain, I did get one response about the reset procedure but since then I have heard nothing from them at all. Hopefully I am only suffering the side effects of the blockchain/ordering problems and they will resume my RMA issues promptly.
 Is anyone else stuck in the middle of this, not related to ordering?