We have updated our "resolved cases" list, now it's easier to navigate and read:
check what we've done so farThis list will be updated not only with issues with a resolution confirmed, but with other useful info too.
That's good but people want to see verification from users here that they are satisfied with what you have done, you might think that it already resolve but the one that filed the case should be the one to say that his issues or accusations are resolved, let them confirm that they are happy with the result, I still see a lot of complaints and red tags is not diminishing.
The point is that the complaints are made by the same people. And they are all the same.
If someone has won dishonestly, 1xbit returns the deposit and blocks the account. However, the person who won dishonestly believes that she has been scammed.
1xbit does not want to disclose how he caught this person cheating in order not to make it easier for other scammers to avoid being caught in the future.
The situation is that it is word against the word.