We have updated our "resolved cases" list, now it's easier to navigate and read:
check what we've done so farThis list will be updated not only with issues with a resolution confirmed, but with other useful info too.
Can you take a look at my case? I don't know what's wrong. Still waiting for a reply from your contact channels.
If you have not violated any of the terms and conditions, you can be sure that you will get back access to your account. Wait for the support's response. The 1xbit_official account is active on Bitcointalk almost every day, so you just need to have some patience.
You could also post up if they wont really make some response here.
but just like on what aficopa said they are much active on here.