They only pass by, most don't really into or follow the Crypton project to actually understand how it works and the stats for it. That's why sometimes, things like article on medium have to roll out to announce or explain why and how it works on news/updates.
And that's exactly what I like about Utopia developers. They always roll out different updates, news, articles. Their social media networks are active so as anyone can find answers to any questions. As I've heard that chia devs, for example, do nothing and people continue complaining about the issues they face. Good project is the one that is always improving.