You guys should be asking some really important questions......
For example. The name and location of his data center. Some pictures of the data center, or if its even a real data center.
What long-haul providers is he using? A Comcast connection? Or a fiber drop with redundancy and an 5 9 SLA.
Is his data center insured and bonded? Whats happens to your gear if the building burns down? Or the sprinkler comes on?
These are super important questions.
Ok I will be the first to ask. What are the answers to the above questions OP? Thanks for answering and understanding the concerns here.