This thread is very helpful to those users who are new to the forum.
3. Keep your recovery phrases safe and don't disclose with anyone on no condition. No customer care of this exchange platforms can request for it, only ascammee will.
When creating your own wallet it is important to remember or saved your recovery phrase, so that if you suddenly experience technical issues that requires you to re-open your wallet or if your cellphone got stolen, you do not need to worry since you keep your recovery phrase well.
Actually i knew someone who joined campaign and did a lot of hardwork in posting but after knowing that he cannot open his wallet. He was very upset about it. He got all these points and was also given a bunos but then everything was such a waste. He didn't even remember where his recovery phrase are saved.
That is why i strongly advice to always save your recovery phrase, to avoid situations like this.