I was always thinking the crypto betting sites have private keys of the wallet addresses? Or is it some other reason that they cant be asked to do it? Im a Gold 3 tier aswell so was hoping to get some LOVE and support. Dont think ill get it back though.

It's technically possible but it's not that easy, I'm talking about their (hot) wallet security which only the executive knows (multisig wallet probably) and it will take such confidential process by their end to just export the private keys, and it will take time.
What you can do is to do them favor and kindly ask them, until they agree, maybe they will ask compensation or offer a compensation for then to do it. It will take time though.