Would love to clarify things around us accepting the bets. Usually it's impossible for the Sportsbooks in general to manually overview every bet that comes in on a daily basis. Usually they're checked afterwards, if there's any concerns coming in around the topic. In case of the loss, betslips would be nullified and funds would be refunded back to the user.
Here's the proof showcasing company's behavior to the similar cases, this one purely indicates the fact that we've already has similar case with the OP, where identical bets were placed onto two separate betslips and after the loss, the stake was refunded back to the user.
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Tornike
Can you provide a much older screenshot for a case same like the OP? The screenshot you provide is only 1 day older to this thread and its possible that prepared this after OP contact your support. I'm not accusing you at all and I'm already satisfied to your response, This is just for a piece of mind.
What withdrawal are asking? Is the amiunt of it includes the missing amount that you are complaining or just the remaining?
The withdrawal is of the what had remained in my account.