Would love to clarify things around us accepting the bets. Usually it's impossible for the Sportsbooks in general to manually overview every bet that comes in on a daily basis. Usually they're checked afterwards, if there's any concerns coming in around the topic. In case of the loss, betslips would be nullified and funds would be refunded back to the user.
Here's the proof showcasing company's behavior to the similar cases, this one purely indicates the fact that we've already has similar case with the OP, where identical bets were placed onto two separate betslips and after the loss, the stake was refunded back to the user.
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Tornike
Can you provide a much older screenshot for a case same like the OP? The screenshot you provide is only 1 day older to this thread and its possible that prepared this after OP contact your support. I'm not accusing you at all and I'm already satisfied to your response, This is just for a piece of mind.
What withdrawal are asking? Is the amiunt of it includes the missing amount that you are complaining or just the remaining?
They definitely did not introduce these rules just because of this case. I found these same rules in the screenshot on the web archive from 12. May 2020. Everything seems to be fine on their part and they have protected themselves from such situations in time. we may not like this rule, but it is set that way.
https://web.archive.org/web/20200512020750/https://fortunejack.com/faq/sportsbookAnd I am still waiting for my cashout to be paid.
did you intentionally make four identical bets or its happen accidentally?
also whether perhaps the reason was that all wins be below 100k eur?