Yes they did dislcaim about the different on ERC20 and BSM....
At this point im in serious doubt about if they will really transfer the tokens back after I pay the 500USD fee or its just another systemic scam of this exchange....
Anyone had this experience with BKEX and after paying 500USD handling fee got his problem fixed?
Thanks to all for atention
You shouldn't give them another 500 USD, they will take the 500 USD out of the tokens you transferred. Don't give any extra money.
If I may suggest, please don't send another 500 USD to these people, because why such expensive fee as handling fee?
I only encountered this kind of scam attempt before via telegram when someone posing as official staff of the exchange to resolve my case.
They will give you instructions on how to send the "handling fee" but it turned out, he was a scammer and not part of the exchange.
So did you confirm that person/individual is part of the bkex exchange?
I agree that the funds you have with them is big already, but if you will send more, high chance you will be screwed again.
Try reaching out their official email accounts or their online support from their site itself.