I had won $400 then they closed my account for a trumped up reason and I had been a long time customer many years and many deposits and a few withdraws. Customer service folks always treated me with respect and are kind folks untill they decided to freeze my account permanently. And they first tried saying I use too many bonuses when actually I never use bonuses at fortunejack so then they said my phone number on my account was no good and that broke their rules .

Nothing I could do at that point nothing 😭😭😭 my theory is they ran out of money to pay out wins so they started closing accounts idk but it sucks cause I always liked the casino and I spent way too much money here. Finally a small win and they close my account and keep the winnings