I have enabled a new rig, now the Betarigs pool gives me work (and I even find blocks!) even when the rig is "Offline" and thus prevents the miner from using the backup pool. I have to manually switch to the backup pool, this prevents normal operations for the future client of the rented contract.
Please look into this.
Same here. Twice today, my farm has happily continued submitting shares to the renter's pool 2 hours after the rental should have ended, with the status listed as "rented - available in a few moments." This is a deal-breaker until it gets fixed.
Hello,
Thanks to the help of a rig owner, I was able to pinpoint this issue and prevent this to happen again.
Should this happen again, please send us a ticket and we will take time to review this.
Cheers,
Mux