Re: If your games aren't provably fair, stop claiming they are.
I can assure you that the provably fair system is sound and fully automated & functioning correctly and not a single player has complained about this.
No it's not.
Look:
The server is generating the shuffle. You could put the cards in whatever order you want and the player would never know.
not a single player has complained about this.
This is a thread with many players complaining about sites doing exactly what your doing.