I have tried to establish a direct and friendly approach with the community so its unfair to say that.
You have not, if you have done it then you should accept criticism wisely. If what accused to you is not true, prove it with better explanation.
People who are bad mouthing are competitors who are running there own casinos so its understandable they will say what they say. Its up to people what they read however I am not getting into any hardcore debates about super website designs etc. The site works well, its clean, simple and works clean.
Do not be so confidence, you are still new and you are using cheap script so you are not a competitor for the other existing casinos.
The casino offered works well and has had a number of players playing on it recently which is why I haven't had much time to reply on here much (even though I pop on here and there to check in on comments to see if there are any major issues to deal with). Cant be expected to be here and chat/comment everyday I have a business to run with people that actually pay and play!
You do not need to be here every day, but you need to be active here when there is question/feedback/or accusation. You open a thread here means that you are trying to advertise it here and to get some users from this forum.