Yeah… after this recent debacle I’m never using the site again. The only reason I did was because I was able to convert stormX and XYO with relative ease.
You’re not kidding lol, when they told me I had to deposit more funds to get my tokens out I was flabbergasted. I’m a network administrator by trade, I can confirm 100% legitimacy the Twitter handle and the website I’ve been communicating on are 100% Yobit.
I’m asking their support if there is any fee involved in this process.
Did you try to ask explanation in trollbox on their site? as far as I remember, there were a couple of their admins there regularly(placebo, or something like that), although more due to trolling and shill, maybe someone will be in the mood to give you direct answers.
Even if there is someone in the mood to answer properly, the best thing that you can get is a "contact our support" answer. Nothing more.
@OP: Since you manage to start a conversation with them, keep that open and try to do what they will instruct you and cross your fingers that it will succeed without changing their "requirements".
It’s pretty much praying at this point when I do deposit the BTC that they will do what they said. I would normally chalk this up to a loss but XYO’s increasing price every other week makes it more enticing.