So basically OP got even his 40,000 Trx taken by Fortunejack because he missed the KYC deadline and all of you are saying this is fine ? That it's normal ? How is it normal for Fortunejack to confiscate the 40,000 Trx deposit aswell , they don't want OP as their client anymore , fine , then return him the balance he had , or at least the initial deposit..
This is literally straight up scamming him.