Post
Topic
Board Trading Discussion
Re: MTGOX Withdrawal issue
by
Chucksta
on 20/10/2011, 12:15:48 UTC
LOL, I am seriously not impressed with this Mt Gox lot. I raised 2 tickets regarding the withdrawal of funds. The first querying why my withdrawal request has been cancelled for the second time, and the 2nd asking if I am selecting the correct options for withdrawing funds.

They closed both tickets, merging the 2nd ticket with the first ! And gave me the following answer:

Quote
Mt.Gox Support, Oct-20 10:34 (JST):
Hello Charles,
Thank you for contacting us. For information regarding deposit options, please see our informed FAQ page: https://mtgox.zendesk.com/entries/20195237-deposit-withdrawal-information
If your deposit is getting cancelled, it is due to your bank or not providing enough information. Please contact your bank to resolve this matter.
Thanks,
MtGox.com Team

DEPOSITS !!!

The problem is with WITHDRAWALS!! LOL, megga fail !

The linked article although dealing with both deposits and withdrawals did not shed any light on the matter Sad

From reading the previous posts in this thread, it is good to see that withdrawals of some sort are working.
Considering that, it makes me think that perhaps I am doing something wrong.

I am withdrawing funds to HSBC in the UK, and have been selecting "International Wire" from the options. Anyone know if this is correct ?

I could try Liberty Reserve if they allow people from the UK. Dwalla only allows US citizens Sad