more reason to buy directly from Bitmain or seller who has miners in stock. 
Will be a surprise if you received a true never opened brand new equipment.
Will be a surprise if you received a true never opened brand new equipment.Actually bought something like 50 miners (Avalon 841s) from Blokforge back in 2018 with excellent support back then. Of course, back then, they actually supplied support for the miners (technical and parts) as well.