hi,
ill just add that some people aren’t aware when they are wrong, they have bad manners and can be offensive without even realizing what they are saying. I must admit in England you find people who apologize when they do something however in most of cases you have to demonstrate that you are right. In some cultures I think that men don’t used to apologize to women, they have lack of respect and they wouldn’t care less of what women think. Some other people hate to apologize, I remember a very bad person at work, he was force to change his manners toward me, at the end he told me that he was going to be nice only because my boss asked him to be nice and change his manners. Just remember that some people don’t care about others and how they treat others when they don’t need them.