I don't like to update before things are fixed, but it is taking longer than I hoped to get the redemption process fixed for ALL coins. We're making progress but we're still working on it this week.  Our work is now being done on a clone of the server/DB so there shouldn't be any downtime until we re-route traffic to the new server.

To answer a couple questions, The website is difficult to maintain because it is:

1. Running on a database that uses multilayer encryption which is fairly unusual
2. Constantly under attack

In the event that maintaining the site becomes untenable, we will be tracking down all owners of unredeemed coins and manually redeeming. 

There's a considerable amount of time that does into redeeming manually, so we're pushing to keep the site going as long as possible, but there is a contingency plan in place.   

I'll update again here when the new server is ready.