I believe there are a lot of abusers. but have you checked scam accusations? The User deposited 1000 USD Worth of crypto and he got 1000 USD on Bonus balance. after that, he played a bit and withdrew the money. it's been 1 month he deposited that money. Do you know how to unlock the bonus? it works like Rakeback. That player didn't unlock a penny from the bonus balance coz he had no money to deposit for a month. He started a few ad campaigns on the ad networks. he got 113+ refs and suddenly BC Game blocked his account. So, How he abuse the bonus since he didn't unlock a penny in the last 1 month? in that period, he didn't deposit anything and he played with a daily spin only. This was the abuse I think.
I checked the accusation and those two pages... I saw the answer from BC, it looks like it's a clear thing for them! I also saw that raised flag with just 5 of you supporting it, but non of the admins and some people who better understand the technical side of gambling... anyway, why he needs his account if he doesn't play? Without deposits and withdraws what is he doing there?

You didn't get it why did he want his account? Because he invested in Ad Campaigns and he brought players to BC Game for affiliate commission. He already has 113 Affiliates which is not a bad number of players. He spends a lot of money on an ad campaign. I had a conversation with him. He looks helpless. He said He don't want bonus balance or free spin. Simply he wants his account so that he can claim commission from the affiliate page.
Don't you think he is legit from his side? Think of yourself in his place. If he wants those deposit bonuses he could unlock them in that one month. But he didn't. He was just trying a Free Spin every day to play. And bringing players with ad campaign so that he can get some commission from them and it's something like passive income? So he focused on that. I hope you understand why he wants his account.
If he hasn't played at the casino but has attracted a lot of new players, then he is fully entitled to an account. I only wonder if there is rule in the casino ToS that an account can be blocked if it has not been used for a certain period of time (for example 3 or 6 months). If there is such a rule in the ToS, the casino can do what it wants.