I created my account on the site bc.game I made several deposits when I went to withdraw matic they didn't pay me. I was given a fake hash. I went to complain in support and they blocked me.
Bc.game has a clean history so far. If you would like the community to be on your side and help you, then you need to provide more details. It is best if you paste here at least some screenshots from your account and the TX of the transaction you think is fake.