The thing is, we being on the user side cannot determine if that particular user who accused BC.GAME was at fault or not.
BC.GAME is a popular and reputed gambling site and if they have blocked the user then there must be some kind of abuse that that user must have done.
Anyway, we cannot tell what the actual truth is since we don't have access to the internals of BC.GAME.
Right, Most of the Casino cares about their reputations. IDK Why BC Game silent from 8th November. They should come and reply to the OP and there were a few questions raised by forum members.
They are silent from 8th November because they have already replied to the accusation. We can't expect them to keep replying for every post after giving a clarification on the same matter. I understand that his intention was not to do any bonus abuse but they have locked your account for the same.
I think the best way to come out of this situation would be to "request" BC.GAME team to unlock your account. May be you can find some contacts who know the team better.